Shipping Policy

Thank you for shopping at tobaccoworldmissouri. We work hard to ensure fast, secure, and reliable delivery of all tobacco products, cigars, pipes, lighters, and accessories. Please review our shipping guidelines below.

1. Order Processing Time

  • Orders are typically processed within 1–2 business days.

  • Orders placed on weekends or holidays will be processed the next business day.

  • During high demand periods, processing time may increase.

2. Shipping Restrictions

Due to tobacco regulations, we may only ship to locations where tobacco and smoking products are legally allowed.

We do not ship to:

  • Individuals under 21 years of age

  • Locations with restrictions on tobacco shipments

  • P.O. Boxes (for age verification purposes)

We reserve the right to cancel any order if shipping tobacco products to your address is not permitted by law.

3. Shipping Methods & Delivery Time

We use trusted carriers such as USPS, UPS, or FedEx.

Estimated delivery times:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 1–3 business days
    (Delivery times may vary depending on location and carrier delays.)

4. Shipping Fees

Shipping charges are calculated at checkout based on:

  • Weight of the order

  • Delivery location

  • Selected shipping method

Any available promotional or free shipping offers will be applied automatically at checkout.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email.
Tracking information may take up to 24 hours to update.

6. Age Verification on Delivery

Some orders may require:

  • Adult signature upon delivery

  • Valid photo ID (21+)

This helps us comply with tobacco shipping laws.

Failed age verification may result in the package being returned, and shipping fees will not be refunded.

7. Delayed, Lost, or Damaged Packages

Delayed Packages:

Shipping carriers may experience delays due to weather or logistical issues. We cannot guarantee exact delivery dates.

Lost Packages:

If your package is marked as “delivered” but you did not receive it, contact us within 48 hours. We will help file a claim with the carrier.

Damaged Packages:

If your order arrived damaged, contact us immediately with:

  • Order number

  • Photos of the damage

  • Package condition upon delivery

We will assist with a replacement or refund depending on the case.

8. Incorrect Shipping Information

It is the customer’s responsibility to provide accurate shipping details.
We are not responsible for:

  • Delays due to incorrect addresses

  • Lost shipments due to incorrect information

  • Additional fees for reshipping

If you notice an error, please contact us ASAP before the order ships.

9. International Shipping

Currently, we do not offer international shipping due to tobacco product restrictions.
We ship only within the United States.

10. Contact Us

If you have any questions about shipping or need help with your order, please reach out:

tobaccoworldmissouri
Phone: +1 (417) 208-7337
Email: info@tobaccoworldmissouri.com
Address: 1420 S Glenstone Ave, Springfield, MO 65804